Frequently asked questions
How does the custom pet portrait process work?
Upload your pets photo
Choose your theme and canvas size
We professionally edit and design your pets portrait
We send the portrait to you for approval via email
Your custom design is printed and shipped
What types of products do you offer?
We print your custom pet artwork on:
Premium canvas prints (framed or unframed)
Enhanced matte paper framed posters
How do I upload my pets image?
During checkout, you’ll see an upload section powered by Upload-Lift. Here you can:
Upload your pet’s photo
Enter your chosen theme or special instructions
We’ll handle the rest!
Can I request multiple pets in one portrait?
Yes! Just upload a photo that includes all pets or upload multiple images and specify your instructions in the theme field.
Do you ship internationally?
Yes! We ship worldwide. Shipping is included in the product price, so there are no hidden fees at checkout.
How long does it take to receive my custom portrait?
Each portrait is uniquely created, so please allow:
1–2 business days for us to design and approve your artwork
3–14 business days for shipping, depending on your location